Return & Refund Policy

At Stephenson Brothers Limited, customer satisfaction is our priority and we represent quality.

Returns:
We accept returns within 7 days of delivery. Items must be unused, in original packaging, and in the same condition as received.

Refunds:
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed to your original payment method within 5–10 business days.

Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or incorrect.

How to Initiate a Return:
To request a return, contact us at sbl@stephensonbrothersltd.com with your order number and reason for return.

Non-Returnable Items:
Perishable goods, custom products, and clearance items are non-returnable.

Contact Information:
Stephenson Brothers Limited
Email: sbl@stephensonbrothersltd.com